WASHINGTON—Hotels’ efforts including higher pay and a broadening range of benefits have improved staffing levels over the past year, but nearly two-thirds (65 percent) of surveyed hotels continue to report shortages, according to a recent survey conducted by the American Hotel & Lodging Association (AHLA) and AHLA Gold Partner Hireology. “While American hotels have largely recovered from the pandemic, hotel employment is still nearly 10 percent below pre-pandemic staffing levels,” said AHLA President and CEO […]

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