A Lens on Loyalty: Program Membership, Contribution, Liability, and Costs Continue to Grow
Strong loyalty programs help hotel brands lower customer acquisition costs, increase direct-to-consumer access, and offset occupancy shortfalls during shoulder periods and weaker e
AAA: 79.9 Million Travelers to Head 50 Miles or More From Home Over Thanksgiving
WASHINGTON, D.C.—AAA projects 79.9 million travelers will head 50 miles or more from home over the Thanksgiving holiday travel period. For the first time, AAA’s forecast includ
Aloft Tallahassee Downtown Completes Communal Space and Guestroom Renovation
TALLAHASSEE—Aloft Tallahassee Downtown announced that it has recently completed a multi-million-dollar renovation, refreshing the hotel’s communal spaces and 162 guestrooms. Lo
Compass Hotel Anna Maria Sound Names Concord Hospitality Manager
RALEIGH, North Carolina—Concord Hospitality announced a partnership with Margaritaville Resorts & Hotels as it assumed management of the Compass Hotel Anna Maria Sound by Mar
Delta Hotels by Marriott West Palm Beach Opens
WEST PALM BEACH, Florida—Driftwood Hospitality Management (DHM) celebrated the opening of the Delta Hotels by Marriott West Palm Beach. The property is tailored toward the region
Five Star Hospitality Management Names Kimberly Rowell Executive Vice President
ATLANTA, Georgia—Officials of Five Star Group announced that Kimberly Rowell has been named executive vice president of Five Star Hospitality Management. Rowell joined the organi
Ashford Hospitality Trust Converts Le Pavillion Hotel to Tribute Portfolio
DALLAS, Texas—Ashford Hospitality Trust, Inc. announced the conversion of the 226-room Le Pavillon Hotel in New Orleans, Louisiana, to a Tribute Portfolio property. Marriott’s
Sage Hospitality Group Adds Hotel Alpenrock Breckenridge to Portfolio
DENVER, Colorado—Sage Hospitality Group announced that it has welcomed Hotel Alpenrock Breckenridge, Curio Collection by Hilton to its hotel portfolio. Positioned by Peak 9’s Q
SBA Appoints Kevin Carey to Small Business Lending Advisory Council
WASHINGTON—American Hotel & Lodging Association (AHLA) Chief Operating Officer and Senior Executive Vice President Kevin Carey has been appointed to the Small Business Admini
AHLA statement on the passing of Rosen Hotels Founder Harris Rosen
WASHINGTON–American Hotel & Lodging Association (AHLA) President & CEO Rosanna Maietta released the following statement today in response to the death of Harris Rosen, fo