hotel management
we manage all areas of hotel operations to ensure the best possible performance

financials
Aggressive pricing models, direct local market sales, financial reporting, and financial risk management along with taxes & accounting

purchasing
Ordering and processing of food and hotel supplies through SHG e-procurement system and improved margins through economies of scale

brand relations
Regular brand quality inspections and communication management between owners and brands

customer experience
Improved client relations through quality inspections, Green quality initiatives, ADA compliance & training, and guest satisfaction index measuring service performance

project management
Leading all aspects of projects, including acquisition, renovation, expansion, and property managment

operations
Open communication between general managers, regional directors, and brand liaison; real-time hotel performance reporting; safety training & audits; HR administration; and workforce recruitment & development

food & beverage
Managing all aspects of food and beverage service, including kitchen & dining design, menu planning, purchasing, personnel, and customer service

risk management
Operational risks, project risks, strategic risks, and security & cybersecurity risks

sales & marketing
Market analysis & strategy and sales & marketing support


asset management
optimize efficiency with our multifaceted approach to hotel management
Because hotels are an operating business, asset management for hotels is far more complex than for any other real estate asset class.
Our team has an experienced knowledge-base in a variety of disciplines from project and building management and hotel, restaurant, and spa operations to sales and marketing, real estate finance and accounting, and contract law.
Our hotel asset management services include:
Value-Creation Strategy Development
Capital Expenditure (CapEx) Planning
Operator Performance Reviews & Analysis
Capital Projects Planning & Monitoring
Owner Relations & Board Meeting Representation
Marketing Plan & Budget Reviews
Asset Positioning & Market Competitor Comparisons
Market & Economic Evaluations
Contract Compliance & Legal Assistance
Financial Projections & Valuations
Investment Performance Reporting
Tax & Accounting Administration