Industry News

Unlike building security, cybersecurity is an area where criminals are continually finding new technological means to their ends. Thus, hotel operators must stay up to date on best practices to fend off data theft. “Cyber threats are continuously evolving,” said Brian Cornell, chief information officer at Concord Hospitality, which manages nearly 150 hotels. “It’s become an industry of its own. For example, criminals can purchase tools on the dark web to craft or use code

LAS VEGAS—The Waldorf Astoria Las Vegas announced the phase one completion of a property-wide transformation, which includes a floor-to-ceiling redesign of all guestrooms and suites; upgrades to all 15,000+ square feet of meeting and event space; and a new arrival experience with the redesign and relocation of the 23rd-floor lobby and front desk to the ground floor. “We are thrilled to debut the highly anticipated first phase of our property-wide transformation of Waldorf Astoria Las

NEW YORK—Infor announced that Noble House Hotels & Resorts selected Infor Hospitality Management Solution (HMS) for its property management system (PMS) of record. The organization decided to remove its existing PMS system and fully standardize it on the Infor cloud-based platform. Noble House has completed go-lives at 10 properties, with an additional 12 slated for 2024. With Infor, Noble House has access to technology that will unify operations, deliver guest experiences, and implement and execute

ATLANTA—IHG Hotels & Resorts recently opened a new Crowne Plaza hotel in Saint John, New Brunswick, Canada, following a conversion and renovation. Located near Saint John Airport and within walking distance to downtown Saint John, Crowne Plaza Saint John Harbour View offers a range of spaces and amenities for business or leisure including 135 guestrooms, 5,500 square feet of meeting spaces, and a business center. The pet-friendly property also includes a heated indoor pool and

WASHINGTON—U.S. hotel performance showed mixed year-over-year comparisons, according to CoStar’s latest data through Nov. 18, 2023. U.S. Hotel Performance November 12-18, 2023 Percentage change from comparable week in 2022Occupancy: 62.4 percent (down 0.6 percent)ADR: $156.47 (up 7.0 percent)RevPAR: $97.61 (up 6.3 percent) Among the Top 25 Markets, Boston saw the largest year-over-year occupancy lift (up 11.0 percent to 77.2 percent). Helped by the Formula 1 Las Vegas Grand Prix, Las Vegas posted the largest increases

WEST PALM BEACH, Florida—MHG Hotels announced the recent acquisition of Courtyard West Palm Beach Airport, marking a milestone in the company’s growth. The property offers 103 guestrooms designed to provide guests with a contemporary environment, and its amenities include an outdoor pool & spa, a full-service bistro, and access to the Tri-Rail, Brightline, and West Palm Beach International Airport. “We are thrilled to welcome Courtyard West Palm Beach Airport to the MHG family,” said Sanjay