Human Capital: An Evolving Position
For hotel operators, there’s no understating the importance of hiring the right person to oversee departments like engineering. However, executives acknowledge some of the key considerations have changed over the years as they now place more of an emphasis on being guest-centric and tech-savvy, among other things. Greg Winey, president/CEO, Northpointe Hospitality Management, detailed a few of the criteria he has for this position. “For me, it’s really about knowing that we’re in a […]
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