Once upon a time, hotel housekeeping automatically meant “stayover service”—that is, daily room cleaning with a fresh supply of towels and replenishment of a bevy of tiny bottled and boxed amenities. Today, different realities and guest expectations offer hoteliers the opportunity to operate more efficiently and cost-effectively without compromising their guests’ guestroom arrival experience.  A handful of housekeeping experts recently described for LODGING these realities—COVID-spawned fear of infectious disease, the industry-wide labor shortage, and concerns […]

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