Principal–Agent Relationships: Examining a Hotelier’s Liability for the Acts of Its External Service Providers

Hotel companies sometimes hire independent entities—persons or firms—to provide certain guest services. In most such cases, the laws of agency are in play: the hotel is the principal that empowers someone else (an agent) to act on its behalf and controls the methods used by the agent to carry out delegated tasks. Whether expressed through contract or implied through actions, the principal’s relationship to the agent creates a fiduciary relationship between the parties that requires the […]

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