The New Face of Hospitality: Facial Recognition Set to Further Streamline the Guest Experience

With the hospitality industry’s ongoing move to facilitate the guest journey through digitization and self-service, it’s natural that hoteliers should consider leveraging biometrics for check in/check out, including payment of the final bill. But the last few years have mainly seen elevated interest in this technology with relatively little adoption, according to Terry Schulenburg, VP, business development, CyberLink. “Until now, there haven’t been suitable solutions for [hoteliers] to deploy; so, it has been mostly learning […]

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