WASHINGTON—More than three-quarters of surveyed hotels are experiencing a staffing shortage, and hotels are increasing pay, benefits, and perks to recruit and retain employees, according to a May survey of hoteliers conducted by the American Hotel & Lodging Association (AHLA). Over the last six months, 86 percent of respondents have increased wages, 52 percent have offered greater flexibility with hours, and 33 percent have expanded benefits to cope with the nationwide workforce shortage. Nonetheless, 79 […]

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