AHLA: Nearly All Hotels Are Experiencing Staffing Shortages

WASHINGTON—Nearly all hotels are experiencing staffing shortages, and half report being severely understaffed, according to a new member survey conducted by the American Hotel & Lodging Association (AHLA). Ninety-seven percent of survey respondents indicated they are experiencing a staffing shortage, 49 percent severely so. The most critical staffing need is housekeeping, with 58 percent ranking it as their biggest challenge. To meet the demand, hotels are offering a host of incentives for potential hires: nearly […]

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