Joel Carver, who is founder and CEO of the hospitality-facing human capital organization The Carver Companies, is also co-author, with Mary Weber, of the book The People Effect, Find, Grown, and Retain The Best of the Best, in which the authors claim, “Hotel operators must treat their teams like the great assets they are to the company—not like commodities.” It was that point he stressed while sharing his thoughts with LODGING about the importance of […]

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