Given the challenges U.S. hotels are having attracting and retaining employees, the need to invest in employee training is as great as it has ever been. Unfortunately, training expenditures, like all operating expenses, have been subject to major cuts in response to the extremely reduced levels of revenue incurred during 2020 and 2021. Labor is the single biggest expense within a hotel. In 2019, before COVID-19, the average property in the Trends in the Hotel […]

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