Along with bath facilities, the bed is one of the basic reasons for renting a hotel room, and superior bedding that supports a quality night’s sleep is increasingly what guests expect across all chain scales. Accordingly, inadequate bedding is one of the three major sources of complaints from guests, along with lack of cleanliness and incompetent problem resolution, observes David Wiles, director, Hospitality Division, Tempur Sealy International, Inc. As a result, hoteliers are making greater […]

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