hotel management
we manage all areas of hotel operations to ensure the best possible performance
financials
Aggressive pricing models, direct local market sales, financial reporting, and financial risk management along with taxes & accounting
purchasing
Ordering and processing of food and hotel supplies through SHG e-procurement system and improved margins through economies of scale
brand relations
Regular brand quality inspections and communication management between owners and brands
customer experience
Improved client relations through quality inspections, Green quality initiatives, ADA compliance & training, and guest satisfaction index measuring service performance
project management
Leading all aspects of projects, including acquisition, renovation, expansion, and property managment
operations
Open communication between general managers, regional directors, and brand liaison; real-time hotel performance reporting; safety training & audits; HR administration; and workforce recruitment & development
food & beverage
Managing all aspects of food and beverage service, including kitchen & dining design, menu planning, purchasing, personnel, and customer service
risk management
Operational risks, project risks, strategic risks, and security & cybersecurity risks
sales & marketing
Market analysis & strategy and sales & marketing support
asset management
optimize efficiency with our multifaceted approach to hotel management
Because hotels are an operating business, asset management for hotels is far more complex than for any other real estate asset class.
Our team has an experienced knowledge-base in a variety of disciplines from project and building management and hotel, restaurant, and spa operations to sales and marketing, real estate finance and accounting, and contract law.
Our hotel asset management services include:
