Industry News

While staff need to be trained on emergency procedures in case there is an on-property assault or theft, preventing these incidents with strategic access control is the first line

MCLEAN, Virginia—This October, Tru by Hilton welcomed new hotels in North Carolina, South Carolina, Texas, and Virginia. Together, the five new Tru by Hilton locations in the Uni

WASHINGTON—After the Department of Homeland Security announced plans to make available an additional 64,716 H-2B temporary nonagricultural worker visas in Fiscal Year 2024, AHLA

SAN FRANCISCO—Duetto announced that Advance, its real-time revenue optimization solution unveiled at ITB in March, is now available to hotels around the world. “Advance is a se

NEWTON, Massachusettes—Sonesta International Hotels Corporation announced the opening of Sonesta Essential NW Houston, a 99-room upper-midscale hotel. The hotel is near Route 290

iSeatz’s Andy Hermo discusses the findings of his company’s 2023 Hospitality Rewards Report Exactly how important are loyalty programs as a vehicle for promoting, well, loyalty

It’s fair to say many are curious about the latest developments in artificial intelligence (AI) regarding large language models (LLMs) such as ChatGPT. Who hasn’t asked ChatGPT

Hotel managers must constantly make smart trade-offs to exceed guest expectations without wasting capital and operating expenses. Here is some practical advice to correctly size wa

Aaron Jones, Raines Company Housekeeping Task Force director, hails technology that eases hotelier headaches related to providing housekeeping services. However, he stated, when it

Once upon a time, hotel housekeeping automatically meant “stayover service”—that is, daily room cleaning with a fresh supply of towels and replenishment of a bevy of tiny bot