Cost Control: Hotels Continue Adjusting Approach to Labor Costs

The pandemic has affected all aspects of hotel operations, including cost allocation and staffing practices. With labor remaining a moving target for the industry, STR’s monthly profitability data for the United States reflects many of the trends and tactical changes that have been discussed during recent conferences—and likely, internal strategy meetings. In 2019, labor costs were split on average into 71 percent wages and 29 percent benefits, which is closely in line with the annual […]

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