The 2020 COVID-influenced lodging industry recession resulted in some noticeable changes to the way hotels provide food and beverage (F&B) service. Social distancing regulations forced operators to be creative in the way they served F&B to guests. Rising wage rates and sharp increases in F&B product costs compelled hotel managers to find ways to control costs. The inability of hotels to attract employees to fill the positions eliminated during the recession required creative solutions to […]

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