When every guest checks in, they have a multitude of wants: exceptional service, restful sleep, clean rooms, and more. Tech and app-driven convenience can help provide the experiences guests are searching for, which can encompass everything from on-click app check-in before guests arrive, room service or third-party food ordering, and even a hotel fitness experience. Long considered difficult to pull off at scale in guestrooms—and costly to manage in physical fitness clubs—the hotel fitness experience […]

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