More than a year and a half into the global COVID-19 pandemic, travel demand has begun to return and the hotel industry’s recovery timeline has taken a clearer shape. Over the course of the crisis, hotel owners pivoted from a period of record-low demand to a summer during which leisure travel ramped up quickly. Now, the task that is top of mind for hoteliers is accommodating guests while protecting the hotel’s bottom line—a challenge given […]

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