Human Capital: From Drain to Gains

Food and beverage need not be a guaranteed drain on hotel profitability, according to Larry Spelts, president of Lodging & Lifestyle Adventures at Indigo Road Hospitality Group. “The biggest and most common mistake made by hotel managers is a business strategy attitude that originates from hotel industry culture that food and beverage is a necessary burden, and it is approached from the vantage point of making it as minimal a loss center as possible and […]

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