SAN FRANCISCO — Medallia announced that more than 1,000 Hyatt properties will deploy Medallia Zingle’s messaging platform. In collaboration with Medallia Zingle, Hyatt guests around the world will be able to engage in real-time with on-property teams, with translation available in more than 100 languages via their preferred method of communication, including SMS text, in-app, web chat, or social messaging apps such as WhatsApp. Medallia Zingle will also facilitate on-site property teams’ ability to engage […]

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