MINNEAPOLIS—IDeaS updated its client experience with new enhancements to the IDeaS learning journey. This effort includes the implementation of live chat support, monthly live learning events, quarterly panels, and on-demand virtual training sessions. Sanjay Nagalia, co-founder, COO, and technology officer, IDeaS, said, “Providing a best-in-class client experience is one of the key drivers for our global teams. Effective implementation, training, and system adoption are crucial for our clients’ day-to-day work and ensuring they gain the […]

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