IHG Hotels & Resorts has named HotelKey’s technology platform as its first approved cloud-based property management system (PMS) solution for limited-service brands in the U.S. and Canada, including Holiday Inn Express, avid hotels, Garner, Atwell Suites, Staybridge Suites and Candlewood Suites.

HotelKey’s solution provides hotel owners and operators with turnkey property management, according to the company. It also allows their teams to prioritize guest engagement, upsell opportunities, stay enhancements and simplify the IHG One Rewards enrollment process.

“IHG is working hard to drive step-change performance for our hotels through modern, connected technology,” said Jolie Fleming, chief product & technology officer, IHG Hotels & Resorts. “Over the last year, we enhanced the capabilities of our guest reservation system, introduced a cutting-edge revenue management platform and, now, we’re evolving the core property system—the PMS. HotelKey’s cloud-based property management is another step in our journey to offer a best-in-class suite of technology for IHG hotels.”

Aditya Thyagarajan, cofounder/president, HotelKey, added, “We are excited to bring our technology platform to IHG’s limited-service portfolio, driving enhanced guest experience and operational efficiency at each property.”

HotelKey will be deployed at 250 IHG properties by the end of this year, with a goal of 1,500 hotels online by the end of 2025.

“Through our close collaboration with the IHG team, we’re committed to delivering a seamless transition that paves the way for long-term success,” said Fareed Ahmad, cofounder/CEO, HotelKey.

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