Lodging’s Legal Environment: Two Cases That Illustrate the Vital Importance of Reasonable Care by Hotel Management

Hoteliers understand that they work in an environment fraught with legal implications, multiplied by myriad municipal, state, and federal statutes and regulations. Large hotel companies employ risk management professionals focused on safeguarding people and assets. They know that, while enterprises are not insurers of the safety of guests, hospitality operators have a legal duty to exercise reasonable care to provide hazard‑free premises for guests and staff. Nevertheless, hotels large and small become defendants in lawsuits […]

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