NYU SPS and BCG Research Hotel Industry Labor Shortage and Solutions

NEW YORK—In a recent collaboration, the NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality and Boston Consulting Group (BCG) released a whitepaper titled “Overcoming the Talent Shortage in the U.S. Hotel Industry,” which focused on the continuing dilemma of this shortage and its ramifications while proposing solutions that would serve to accommodate changing worker priorities. The whitepaper was grounded in input from industry leaders, including the American Hotel & Lodging Association (AHLA), […]

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