NEW YORK—NYU School of Professional Studies (NYU SPS) Jonathan M. Tisch Center of Hospitality and its Hospitality Innovation Hub (HI Hub) Experiential Learning Lab released industry research on the current state of digital transformation and technology innovation in hospitality. “All brands, owners, and operators have the same ultimate goal when embarking on digital transformation: satisfy investors while also meeting—ideally, exceeding—guest expectations,” said Vanja Bogicevic, clinical assistant professor and director of the HI Hub at the […]

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