Property improvement plans, or PIPs in industry parlance, can be a sore spot in the relationship between franchisors and franchisees. While auspiciously meant to align property standards with changing guest expectations, they can create a slippery slope for the franchisee in terms of amenity creep and be an expensive undertaking with a questionable return. In no area is this more apparent than the economy segment of the market. PIPs are Growing More Expensive Historically, hoteliers […]

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