Putting the Customer First
In this third and final installment of our 2024 Owner Series, LODGING speaks with Harry (Himesh) Patel, director of Solvue Hospitality Group, regarding his approach to optimizing the guest experience. Among several best practices, the Choice Hotels franchisee discusses the importance of relatively frequent property renovations that exceed PIP requirements. Those who are enthusiastic about delivering great customer service can find rewarding careers in many industry sectors, including the fast-food industry, where Harry (Himesh) Patel […]
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