A hotelier’s duty of reasonable care has already been established. The following incidents show how deficiencies in reasonable care can result in guest injury and consequent liability for negligence. Case No. 1 At a limited-service property flagged by a major franchisor, motel guests were enjoying the indoor pool. An adult female moved to join an unrelated couple seated in the whirlpool spa. Upon grasping an aluminum handrail, the woman received an electric shock strong enough […]

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