The housekeeping department plays an important role in helping to ensure that a hotel is able to accommodate guests with disabilities. Too often, impediments to access are overlooked or forgotten. Here are some important reminders for housekeeping managers share with staff: Getting to the Guestroom: For guests with disabilities, the task of navigating to their room can be frustrating and dangerous when there are obstacles blocking the path. Housekeeping carts must be staged as close […]

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