Stayntouch and the NYU SPS Jonathan M. Tisch Center of Hospitality released the results of a study on U.S. traveler sentiments on attribute based shopping. The report concluded that moving from traditional hotel shopping (THS) to attribute based shopping (ABS) is likely to increase traveler value, price transparency, and satisfaction, which is critical for hoteliers’ success in a post-pandemic era characterized by new cost, service, and guest satisfaction challenges. The report surveyed more than 1,000 […]

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