Among the pandemic’s more manageable impacts on hotel operations was the immediate need to retrain housekeeping staff on sanitation practices. Dan Paola, VP of operations at Raines, recalls, “It started with cleaning practices and the chemicals we used to sanitize surfaces. We had to retrain our teams to ensure they were sanitizing all of the high-touch surfaces with greater frequency and put in practices to track and ensure compliance. Foggers and electrostatic sprayers were implemented […]

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