The Year of Efficiency: How Automation is Helping Hotels Thrive Amid Labor Shortages

Despite the overall U.S. economy adding 517,000 jobs at the beginning of 2023, the leisure and hospitality sector remains understaffed with two million open jobs, according to the U.S. Travel Association. Meanwhile, 79 percent of hoteliers say their hotels are understaffed, and 81 percent are unable to fill open positions, according to American Hotel & Lodging Association (AHLA) research. With the labor shortage showing no signs of improving, hoteliers are focusing on finding creative ways […]

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