Understaffed Hotel? Get More ‘Hands on Deck’ With Key Control
Although pandemic restrictions have loosened, ripple effects still cause staffing shortages across every industry. According to Stephanie Ferguson, director of global policy for the U.S. Chamber of Commerce, “The pandemic caused major disruption in America’s labor force. In 2021, more than 47 million workers quit their jobs in search of an improved work-life balance.” Ferguson’s February 2023 report says leisure and hospitality have “had the highest quit rate above all other industries since July 2021, […]
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