Staying on top of what event planners are thinking and feeling is a daunting task unto itself. It’s even more difficult when you’re dealing with understaffing and time constraints on your busy schedule. While you remain focused on the struggles facing your hotel, planners try to work through problems on their end. Knowing how to best serve your clients is equally important, so Cvent and BTN Northstar run six surveys each year, polling planners on […]

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